Frequently Asked Questions

How do I book my event?

The quickest way to book us through our Book Now form. Fill out your details and we will get back to you with a confirmation! Alternatively, give us a call and we can discuss all the required details to get your event on the road.

What is your event policy?

We aim to be transparent and flexible with our customers. We require a $100 deposit before the hire date, and we offer free delivery within 25km from our location.

If you have any more questions please feel free to contact us.

All Terms & Conditions can be found here.

Are there any additional costs?

Additional costs are only incurred if a generator, supervision or delivery is required.

Additional delivery costs will be incurred if you are located over 25km from Merrimac 4226. Delivery surcharge over 25km up to 50km is $50, and anything 50km - 100km is $100.

Surcharges may apply on public holidays.

For private hires in parks or public spaces please contact us as council permission is required. There may be a small council application fee.

What is included in the price?

All inflatable booking prices include local delivery, setup, pack up and all required equipment. To view our collection and offers, please visit our Inflatable Hire.

What access is required to deliver and set-up?

We require at least a 1 metre clearance along the access path. Please also consider if there are any obstructions such as air-conditioning units, water heaters or anything that may be blocking the access path. We will consult you before finalising your booking!

Can we use our hire in a park or public space?

For private hires in parks or public spaces please contact us as council permission is required. Council permission can be requested by our team, and this typically is approved within 5-7 business days with minimal costs.

How do I make payment?

We will contact you with our details so that you can lock in your hire date! Deposit payment must be made in advance of the booking date, with the remaining amount paid up front on the day.

Accepted payment methods are Cash, Bank Transfer, PayPal, Online Website.

Is a booking deposit required?

Yes. A booking deposit of $100 is required before we can lock in your date. The inflatables will not be reserved until the booking deposit is paid.

Is supervision required at all times?

Yes. Our Terms & Conditions state that you are required to have a responsible adult supervising the Inflatable Nightclub at all times whilst in use OR have one of our staff members do so at our rates provided.

How long does it take to set-up & pack-up the hire?

Installation and removal are very quick! We take around 45 minutes before and after the hire to set it up and leave everything looking tidy!

What happens if I need to cancel?

If you cancel within 24hrs of your booking time you will still be charged. If weather conditions make it unsafe to use the Inflatable Nightclub, we will contact you regarding our terms of service policy.

What happens if something is damaged?

We have a strict safety policy on inflatable handling which is briefed before every booking and can be found in our Terms & Conditions.

Your safety is our number one priority, therefore we don't want anyone ruining the fun by damaging the equiment/inflatable.

Repair costs start from $199-399.

If the damage is beyong repair our replacement cost is $2,999.

By hiring our equiment, you understand and acknowledge these rules.